ccn9 is committed to providing a safe gambling environment for Pakistani players. Gambling should be entertainment — never a source of financial stress or personal harm. This page explains ccn9's 18+ policy, the self-exclusion tools available to every account holder, and how to access help if gambling stops being fun. Please read this page carefully before playing.
ccn9 takes responsible gaming seriously — not as a legal checkbox, but because we genuinely believe that sustainable, healthy gambling behaviour benefits everyone. The platform was built for Pakistani players who enjoy casino games, PSL cricket betting, and online slots as a form of entertainment. It was not built to be a financial lifeline, an escape from stress, or a solution to debt problems.
Across Pakistan — from Karachi to Lahore, from Islamabad to Faisalabad — ccn9 interacts with a diverse user base. We understand that for the vast majority of our players, gambling is a recreational activity that fits comfortably within their budget and lifestyle. But we also know that for a small minority, gambling can become problematic — and when that happens, ccn9 needs to be part of the solution, not the problem.
That is why ccn9 has built a full suite of responsible gaming tools directly into every account on the platform. These tools are not hidden in an obscure settings menu — they are prominently accessible to every logged-in user at any time, with no waiting period and no requirement to contact customer support before using them. You are in control of your gambling experience on ccn9.
ccn9 operates a strict minimum age policy of 18 years. No person under the age of 18 is permitted to register, deposit, or gamble on the ccn9 platform. This is a non-negotiable rule and applies to every user in every location, without exception.
When you register a ccn9 account, you confirm that you are at least 18 years old. ccn9 reserves the right to request documentary proof of age at any time — including a copy of your Pakistani National Identity Card (CNIC) or other government-issued identification. If age verification fails or documentation is not provided within the required timeframe, your account will be suspended and your deposited funds returned pending resolution.
If you are a parent or guardian and suspect that a minor is attempting to use or has used ccn9, please contact us immediately at [email protected]. We will investigate promptly and take immediate action. We also strongly encourage parents and guardians to use parental control software (such as Net Nanny, Kaspersky Safe Kids, or built-in device parental controls) to prevent underage access to gambling sites.
Adults Only
No Exceptions
Every ccn9 account includes the following responsible gaming tools, accessible directly from your account dashboard at any time. You do not need to contact support to activate them — they are available instantly, 24/7.
Set a daily, weekly, or monthly maximum deposit amount in PKR. Once your limit is reached, no further deposits will be accepted until the limit period resets. You can reduce your limit immediately; increases take 24 hours to take effect to prevent impulsive decisions in the heat of the moment.
Set a maximum loss threshold per day, week, or month. When your cumulative losses in the period reach the threshold, your account will automatically restrict further betting until the period resets. This is one of the most effective tools for preventing loss-chasing behaviour.
Set an alert that notifies you after you have been playing for a specified duration — 30 minutes, 1 hour, or a custom period. Time flies when you are playing live casino or slots, and a session reminder keeps you aware of how long you have been gambling.
Request a temporary break from gambling — 24 hours, 7 days, or 30 days. During a cooling-off period, you cannot deposit or place bets on ccn9. The cooling-off period begins immediately and cannot be cancelled or shortened once activated.
Permanently exclude yourself from ccn9. Once self-exclusion is confirmed, access to your account will be blocked. This is an irreversible action — ccn9 will not reinstate a self-excluded account. If gambling has become a problem, self-exclusion is the right step. Contact [email protected] to initiate.
Review your full deposit, withdrawal, and betting history in PKR at any time from your account dashboard. Understanding your actual spending patterns is an important part of responsible gambling. Full history export is available on request from support.
If you feel that gambling has become harmful or out of control, self-exclusion is the most effective protective measure ccn9 can offer. Here is exactly how to do it:
Go to ccn9.asia and log in to your account. If you are unable to log in, contact support directly via email — you do not need to be logged in to request self-exclusion.
Go to Account Settings and select the Responsible Gaming section. All tools including self-exclusion are listed here.
Select the self-exclusion option. You will be asked to confirm your decision. Once you confirm, the exclusion takes effect immediately. Your account will be blocked and you will be unable to deposit, bet, or access the games lobby.
Any verified balance remaining in your account at the time of self-exclusion will be returned to your registered JazzCash, Easypaisa, or bank account within standard processing times. Bonus balances will be forfeited.
After self-excluding, we strongly encourage you to reach out to a gambling support organisation. Free, confidential help is available from GamCare and BeGambleAware — details are in the section below.
Important: Self-exclusion is permanent and irreversible at ccn9. If you attempt to register a new account after self-exclusion, ccn9 will close that account and void any winnings. If you have self-excluded and need assistance, email [email protected].
You can also request self-exclusion or a cooling-off period by contacting ccn9 customer support directly:
Email: [email protected]
Support is available 24 hours a day, 7 days a week. When contacting support for self-exclusion, please include your registered mobile number and state clearly that you are requesting self-exclusion. The exclusion will be processed promptly.
Gambling problems do not develop overnight — they tend to escalate gradually. The following are recognised warning signs that gambling may be becoming a problem. If you recognise several of these signs in yourself or someone you know, it is time to seek help.
If you answered yes to two or more of the above, please consider using ccn9's self-exclusion tool and contacting a gambling support service.
Remember: recognising a problem is the first step. Millions of people globally have successfully addressed problem gambling behaviour with the right support. You are not alone, and help is available.
If gambling has become a problem for you or someone you care about, please reach out to one of the following organisations. All services listed below provide free, confidential support in English and can be accessed without needing to identify yourself.
GamCare is the leading provider of free information, advice, and support for anyone affected by problem gambling. Offers a confidential helpline and online chat.
gamcare.org.uk
BeGambleAware provides free support, treatment referrals, and self-help tools. Their National Gambling Helpline is available 24/7 and accepts online chat in addition to phone and email.
begambleaware.org
Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other in order to solve their common problem with gambling. Meetings and online resources available.
gamblersanonymous.org
ccn9 Support: Our customer support team is available 24/7 and can help you activate any responsible gaming tool on your account, including self-exclusion. Email us at [email protected]. We will never discourage you from using these tools or attempt to talk you out of a self-exclusion request.
ccn9 is Pakistan's most locally relevant casino and betting platform — JazzCash deposits, PKR balance, PSL cricket betting, live casino, 500+ slots. Play for entertainment, set your limits, and use our responsible gaming tools. 18+ only.
18+ only. Gambling involves financial risk. Set your limits before you play. Please gamble responsibly and within local laws.